Privacy Policy

At Simplifi, we are committed to protecting your privacy and ensuring the security of your personal information. This policy outlines how we collect, use, and safeguard your data.

1. Collection of Personal Information

We collect the personal information you provide, including contact, demographic, billing, and system usage information, for the following purposes:

• Managing any accounts and/or system registrations you hold with Simplifi.
• Identifying you and providing customer support for your Simplifi account.
• Providing you with updates and information about Simplifi’s products and services.
• Administering Simplifi competitions and promotions.
• Providing necessary information to externally contracted debt collection, credit monitoring, and research providers.
• Enhancing your user experience by offering personalised features and services.

Your personal information will never be shared with third parties for commercial gain.

2. System Security and Credit Card Details

When you log into the Simplifi system using your unique User ID and Password, all pages are secured using HTTPS encryption. This ensures that any information you view or submit is protected.

For transactions requiring credit card details, we use secure banking-level encryption. Credit card details are not stored in our system, ensuring they are used only for one-time transactions.

3. Access to Your Personal Information

You have the right to request access to any personal information we hold about you. If any information is incorrect, we will update it upon request. To access or correct your personal information, please contact us via the details provided on our website.

4. Online Advertising

Simplifi may use third-party services, such as Google Ads, to display tailored advertisements based on your website activity.

• We use Google Ads Remarketing to serve personalised ads based on the pages you visit on our website.
• This is done using cookies, which do not identify you personally or grant third-party access to your device.
• If you wish to opt out of Google Ads Remarketing, you can do so via Google’s Ads Preferences Manager or by visiting the Network Advertising Initiative opt-out page.

5. Website Analytics Data Collection

We collect non-identifiable web traffic data to analyse and improve our services. We use third-party analytics tools to track website performance and user engagement. Your data is never shared for purposes outside of service improvement.

6. Location Services

The Simplifi app may prompt you to enable location services, but this is completely optional.

• Location tracking is not continuous; we only record your location at the moment you clock in or out to verify your presence at a worksite.
• If your organisation requires clock-in verification via Bluetooth beacons, location permissions must be enabled for this feature to function.

If you do not grant location permissions, your location will not be recorded, and Bluetooth beacon-based clock-in features will not work.

For any privacy-related questions or concerns, please contact us via our website.