Marinoto Home & Hospital Care
Why Marinoto Home & Hospital Care Treats Workforce Management as a Strategic Investment
About Marinoto Home & Hospital Care
Marinoto Home & Hospital Care is a community-owned, not-for-profit aged care provider based in Inglewood, Taranaki, delivering person-centred rest home and hospital-level care. Deeply rooted in its community, Marinoto combines compassionate care, clinical excellence and a people-first culture with a commitment to operational sustainability, so that its residents experience dignity, wellbeing and a genuine sense of belonging.
Marinoto operates a 32-bed aged care facility at a single location, supported by a multidisciplinary workforce of approximately 50 permanent and casual employees. It is implementing Simplifi as its integrated workforce management platform, bringing together rostering, time and attendance, leave management and employee self-service.
The Challenge
Before Simplifi, Marinoto used a basic electronic time and attendance system. Rostering, workforce documentation and the administration around them were managed predominantly through manual, paper-based processes. The setup was functional, but it offered limited integration, real-time workforce visibility and process automation.
Roopesh Rajan, Chief Executive Officer, describes what that meant in practice:
"The greatest cost was the cumulative administrative burden rather than any single financial expense. Manual processes required additional time for roster coordination, information reconciliation, managing staffing changes and maintaining accurate workforce records. In a 24/7 care environment, these activities consume valuable leadership capacity that could otherwise be directed towards employee engagement, workforce development and resident care."
Roopesh Rajan, Chief Executive Officer, Marinoto Home & Hospital Care
Why Marinoto Made the Change
The decision was not driven by a single operational challenge. It was part of a broader workforce transformation strategy. Marinoto wanted to move beyond transactional workforce administration towards a more proactive, data-informed and employee-centred approach.
For Marinoto, digital transformation was about strengthening operational resilience, improving workforce agility and creating the foundations for a more sustainable, future-ready organisation.
Why Simplifi
Three things attracted Marinoto to Simplifi: its intuitive user experience, its integrated workforce management capabilities and its employee self-service functionality. Marinoto saw the potential to simplify administrative workflows, improve access to information and give employees greater ownership of their work arrangements.
Going Live
Marinoto went live on Simplifi in October 2026.
"Since going live on 5 October 2026, our initial experience has been positive, particularly the responsiveness, implementation support and collaborative approach demonstrated by the Simplifi team. We are now progressing through adoption and optimisation, with a clear focus on realising measurable operational and employee experience benefits over time."
Roopesh Rajan, Chief Executive Officer, Marinoto Home & Hospital Care
Advice for Others
Roopesh's advice to organisations still running on their old system:
"My advice would be to look beyond the technology and consider the broader organisational value. An integrated workforce management platform is not simply an administrative upgrade; it is a strategic investment in operational capability, employee experience and organisational effectiveness.
The real value of digital transformation is not merely doing the same things faster, but enabling people to work smarter, leaders to make better-informed decisions and organisations to focus more effectively on what matters most. In our case, that is supporting our people so they can deliver exceptional care to our residents."
Roopesh Rajan, Chief Executive Officer, Marinoto Home & Hospital Care
Is Workforce Administration Taking Up Leadership Time?
If rostering and workforce records still rely on paper and manual processes, talk to the Simplifi team about bringing rostering, time and attendance, leave management and employee self-service into one integrated platform.
