Knowledge Base

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Simplifi

Using the Simplifi KIOSK on Apple Devices

Payroll Processing Method

How to Add Payroll Activities into Contracted Hours

Payroll Processing Method - CSV File

New: “Alternate Times” Option for Job Responses

'Response Option – Alternate Times' Enabled

Messaging System

New Multi-period Shift Option for Secondary Schools

FSNI

How to Set Up a New Employee

How to Set Up New Contracted Hours

How to Add Unpaid Break into Contracted Hours

How to Set Up Contracted Hours with Multiple Shifts

How to Copy Contracted Hours to Other Days of the Week

How to Remove Contracted Hours from a Day

How to Change Contracted Hours

How to Find an Employee's Profile

Release Notes

Release Notes - June 2025 - FULL RELEASE

Release Notes - May 2025

Release Notes - May 2025 - FULL RELEASE

Release Notes - April 2025 - FULL RELEASE

Release Notes - April 2025

Software Release Notes - March 2025

Release Notes - April 2026

Release Notes - March 2026

Org Specific

How to Set Up New Contracted Hours

How to Add Unpaid Break into Contracted Hours

How to Set Up Contracted Hours with Multiple Shifts

How to Copy Contracted Hours to Other Days of the Week

How to Remove Contracted Hours from a Day

How to Change Contracted Hours

How to Find an Employee's Profile

How to Reset an Employee's Password

General

How to Approve a Timesheet

Employee Self Service

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All Articles

How to Add, Move, Remove or Extend a Rest Break

Release Notes - September 2025

How to Delete a Shift from the Roster

How to Add Lieu Earned, Overtime or Another Activity on the Roster

How to Publish a Job for Additional Casual Staff (via Roster)

Release Notes - September 2025 - FULL RELEASE

How to Assign a Staff Member/Casual to a Published Shift

How to Endorse a Leave Request

How to Edit or Cancel a Published Shift

How to Process a Shift Swap Request

How to View the Daily Schedule

How to Send a Shift Reminder to a Staff Member

How to Clock In/Out on Behalf of a Staff Member

How to Record Leave for a Staff Member

How to Process a Leave Request

How to Change Decisions for a Leave Request

How to View a Timesheet

How to Approve a Timesheet

How to Unapprove a Timesheet

How to Amend a Timesheet

How to Set Up a New Employee

How to Set Up New Contracted Hours

How to Add Unpaid Break into Contracted Hours

How to Set Up Contracted Hours with Multiple Shifts

How to Copy Contracted Hours to Other Days of the Week

How to Remove Contracted Hours from a Day

How to Change Contracted Hours

How to Find an Employee's Profile

How to Reset an Employee's Password

How to Add a Manually Maintained Employee

How to Promote an Employee to a User

How to Set Up User Permissions for a Department Manager

How to Make a User Inactive

How to Reactivate a User

How to Assign the Store Manager

How to Create New Reporting Roles

How to Find an Employee's Profile

How to Set Up a New Employee from a Sync

How to Create and Set Up a GP-Locum

How to Add a Manually Maintained Employee

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